Effective Date: 5-May-2025
At Amudizhai, we believe that trust is the foundation of every wholesome food — and that begins with how we handle your data. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from www.amudizhai.com , interact with our Services, or communicate with us in any form.
By using our Services, you agree to this Privacy Policy. If you do not agree, please do not access or use our Services.
1. Who We Are
This Privacy Policy is issued by Wintrack International (Amudizhai), operating the website www.amudizhai.com and all associated services.
2. What Personal Information We Collect
a. Information You Provide:
• Name, email address, phone number
• Billing and shipping addresses
• Order and payment details
• Account login (if applicable)
• Reviews, feedback, or messages sent via chat, contact forms, email
• Photos or testimonials you submit voluntarily
b. Automatically Collected Data:
• IP address, browser type, device ID, time zone
• Pages visited, time spent, interactions
• Referral source and activity logs
• Cookie and tracking data
c. Data from Third Parties:
• Payment gateways (e.g., Razorpay, Stripe)
• Hosting and analytics tools (Shopify, Google Analytics)
• Social and ad platforms (Meta/Facebook, Instagram)
• Logistics providers and SMS/email marketing tools
• WhatsApp Chat widget interactions
3. How We Use Your Information
We use your data to:
• Fulfill and deliver orders
• Communicate order updates, promotions (if opted in), and support messages
• Manage your account and preferences
• Prevent fraud, secure transactions, and monitor site safety
• Run analytics and display personalized ads
• Comply with legal, regulatory, and tax obligations
4. Our E-Commerce Platform: Shopify
Our website is powered by Shopify, which securely hosts our store and processes your data as per its own policies. Learn more: https://www.shopify.com/legal/privacy
5. Payment Gateway Processing
All online payments are securely processed via trusted third parties such as Razorpay or Stripe. We do not store your payment credentials (card number, UPI, etc.). Refer to the respective payment processor’s privacy policy for more information.
6. WhatsApp Chat & Communication Plugins
If you contact us via WhatsApp or through any chat widget, your name and contact number may be stored securely for customer service purposes. We do not use WhatsApp numbers for marketing unless you explicitly consent.
7. User-Generated Content (Reviews, Photos, Testimonials)
If you submit product reviews, photos, or testimonials via our website or social media:
• You give us permission to publish, repost, or feature them for promotional purposes
• You may request removal at any time by writing to us
• We are not liable for how others interact with publicly shared content
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Maintain your cart and login sessions
• Analyze visitor behavior
• Show personalized ads via Google, Meta, etc.
You can disable cookies via your browser. Some features may not function properly if cookies are disabled. Learn more about Shopify cookies here: https://www.shopify.com/legal/cookies
9. Categories of Information Shared
| Category | Shared With |
| Name, contact, order details | Logistics & delivery partners, payment processors |
| Payment confirmation & transaction ID |
Payment gateways |
| IP address, browser, device info | Shopify, analytics partners |
| Reviews or photos (if shared by you) | Published publicly on site or social media |
| WhatsApp contact | Customer support team only |
| Email ID (if opted in) | Email/SMS marketing tools |
We do not sell or rent your personal data.
10. Data Transfers & International Processing
Your data may be processed in India or other countries where Shopify or our partners operate. We ensure that appropriate safeguards (like encryption and contractual clauses) are in place for cross-border data transfers.
11. How Long We Store Your Data
We retain your personal data:
• As long as necessary to fulfill your order and support your account
• As required by applicable law (tax, audit, etc.)
• Until you request deletion (if permitted by law)
12. Your Rights (As Per Applicable Law)
You may have the right to:
• Access your personal data
• Correct inaccuracies
• Delete your data (subject to legal requirements)
• Restrict or object to data processing
• Withdraw marketing consent at any time
• Port your data (receive a copy in readable format)
• Appeal if a request is denied
To exercise these rights, email us at amudizhai@gmail.com. We may require identity verification before processing your request.
13. Complaint Resolution
If you believe your privacy rights have been violated, please write to us first. If you’re unsatisfied with our response, you may escalate the issue to your local data protection authority.
14. Children’s Privacy
Our Services are not intended for users under 16 years old. We do not knowingly collect data from children. If a parent believes a child has shared information, they may contact us for removal.
15. Future Features
In the future, we may offer:
• Loyalty points
• Referral programs
• Discount campaigns
Participation is optional. We will collect only what is required to operate such features securely.
16. Third-Party Links
Our website may link to external websites or tools. We are not responsible for their privacy practices. Please review their policies separately.
17. Data Security
We use secure servers, firewalls, encryption, and restricted access protocols to protect your data. While we follow best practices, no system is completely immune to breaches. We encourage you to use strong passwords and avoid sharing sensitive info over public channels.
18. Changes to This Policy
We may update this Privacy Policy to reflect changes in technology, law, or business practices. The revised policy will be posted here with an updated “Effective Date.”
Contact Us
For any concerns, questions, or privacy-related requests, please contact:
Amudizhai (Wintrack International)
C408, Radiance Mercury,
Perumbakkam, Chennai – 600100
Email: amudizhai@gmail.com
Website: www.amudizhai.com
